Employee development and training
Customized employee training programs to meet the needs of your business













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Customer Service Excellence

Program Description: In this 4-hour course participants learn how to identify solutions for customers, how to create a customer-first culture, how to create customer loyalty and develop strategies to make superior customer service the rule.
Course Outline



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Grace Ishikawa
 Los Angeles Community College District
770 Wilshire Blvd., 7th Floor
Los Angeles, CA 90017

Phone: (213) 891-2415
Fax: (213) 891-2055

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